Collections triage
First notice arrives through many channels into one queue. An agent reads, classifies and routes every item, escalating low-confidence and high-value cases to a human with a full brief.
INDUSTRY
All industries
AI that acts inside core banking systems.
Collections, sales, risk, compliance and service. Agents that act inside core systems, under BDDK, KVKK and regional financial rules, with every action logged and auditable.
- Retail and commercial banking
- Insurance
- Asset and wealth management
- Payments and fintech
Where agents act
- Collections and early-warning triage
- KYC and onboarding review
- Fraud and AML alert handling
- Complaints and service resolution
- Underwriting support and pricing
Governance and compliance
Built for the regulator from day one. Every decision is logged with full context, autonomous action has hard limits, and high-risk cases escalate to a human. Aligned with BDDK, KVKK, SAMA, DFSA and GDPR depending on your market.
Deployed inside your operation.
San Francisco · IstanbulTypical engagements
KYC and onboarding review
Onboarding documents and screening hits are reviewed at scale, with a reasoned recommendation and a decision trail your auditors accept.
Representative scenarios. Specific results are shared in a working session, under NDA.
Step by step: from working session to production
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01
Working session.
One workflow chosen with your leadership: collections triage, KYC review or fraud alert handling. Senior engineers on your real cases, inside days.
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02
Diagnosis in four weeks.
A working prototype on your data, plus a map of the systems, permissions and regulatory constraints between it and production. Evidence before commitment.
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03
Embedded build.
The agent is wired into your core, CRM and case tools under BDDK, KVKK and GDPR controls, with audit trails and hard limits proven before go-live.
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04
Live by day 90.
Production where reliability matters, then handover: your team operates it, your auditors get the trail, results are measured on your own numbers.
Financial services
Common questions
Which regulations do you build under?
BDDK and KVKK in Turkey, SAMA or DFSA in the Gulf where relevant, plus GDPR. Compliance is designed in from the first line, not bolted on afterward.
Can an agent make a lending or payout decision alone?
No. Hard limits keep high-risk decisions with your people. The agent prepares the case, escalates the uncertain ones and logs every step.
How fast can we get a first result?
Days to a working prototype on one workflow like collections triage or KYC review, then weeks to production on your real data.
Do you integrate with our core banking and case systems?
Yes. Agents act inside your existing core, CRM and case tools. We build to the systems and controls you already run, not around them.
What does the audit trail look like?
Every read, recommendation and action is logged with full context and reasoning, in a format your auditors and the regulator accept.
Do you work with insurers and payments companies as well as banks?
Yes. Retail and commercial banking, insurance, asset and wealth management, payments and fintech. The governance discipline is the same; the workflows differ.
Can agents operate in Turkish and English?
Yes, natively in both. Customer-facing language, documentation and audit output follow the market you operate in.
Which markets do you cover for financial services?
The US and Canada from San Francisco; the UK, Europe, the Gulf and Türkiye from Istanbul. Sovereign deployment per market is the default.
How is a first engagement priced?
Scoped in a working session around one bounded workflow, structured so you pay for production, not slideware. Entry commitment stays small, payback stays near.
Can you also help our marketing team?
Yes. We run a dedicated practice for marketing departments: campaign intelligence, content operations and analytics agents, built under the same compliance discipline as the rest of the bank.
- Every action logged and auditable
- Human in the loop on high-risk decisions
- Built under BDDK, KVKK and GDPR